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ZGIVE, INC. dba FaithBid ("us", "we", or "our") operates the www.zgive.com and www.faith.bid websites and the ZGIVE Digital Auction Platform and ZGIVE Fundraising Platform, which includes, but is not limited to, our Digital Auction Platform, AI, e-Store, Fund-a-Need, streaming, text-to-give, online donation buttons and text-to-engage technologies (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service means the www.zgive.com website and the ZGIVE Digital Auction Platform and ZGIVE Donation Platform operated by ZGIVE, INC.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected: Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
By providing Personal Information on the site during the donation
process, we, or any of our affiliates or clients, may use your Personal
Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you via
email, mail, SMS, MMS, text, social media or by other electronic and
physical means. You may opt-out of receiving any, or all, of these
communications from us by following the unsubscribe link or
instructions provided in any email we send or by contacting us. You
may also be registered on a physical mailing list. You may unsubscribe
from ZGIVE’S mailing list of us or any of our affiliates or clients at any
We may also collect information that your browser sends whenever you
visit our Service or when you access the Service by or through a mobile
device ("Usage Data").
This Usage Data may include information such as your computer's
Internet Protocol address (e.g. IP address), browser type, browser
version, the pages of our Service that you visit, the time and date of
your visit, the time spent on those pages, unique device identifiers and
other diagnostic data.
When you access the Service with a mobile device, this Usage Data
may include information such as the type of mobile device you use,
your mobile device unique ID, the IP address of your mobile device,
your mobile operating system, the type of mobile Internet browser you
use, unique device identifiers and other diagnostic data.
Unfortunately, no transmitted data is 100% secure through email, text
or mail. ZGIVE cannot ensure or warrant that Personal Information will
be completely secure from misappropriation by hackers or other
criminal activities. Or in the event of a software, network or computer
hardware failure or malfunction. If a data breach occurs, we will notify
you immediately and take reasonable steps to secure the affected area
and rectify the situation.
We may use and store information about your location if you give us
permission to do so ("Location Data"). We use this data to provide
features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at
any time by way of your device settings.
Tracking and Cookies Data
on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an
anonymous unique identifier. Cookies are sent to your browser from a
website and stored on your device. Other tracking technologies are also
used such as beacons, tags, and scripts to collect and track information
and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a
cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
ZGIVE, INC. uses the collected data for various purposes:
To notify you about changes to our Service
First name and last name
To allow you to participate in interactive features of our
Service when you choose to do so
To provide customer support
Cookies and Usage Data
To gather analysis or valuable information so that we can
improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general
information about other goods, services
and events which we offer that are similar to those that you have already purchased or
enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under the General Data
Protection Regulations (GDPR)
If you are from the European Economic Area (EEA), ZGIVE, INC. legal
basis for collecting and using the personal information described in this
context in which we collect it.
ZGIVE, INC. may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not
overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
ZGIVE, INC. will retain your Personal Data only for as long as is
and use your Personal Data to the extent necessary to comply with our
legal obligations (for example, if we are required to retain your data to
comply with applicable laws), resolve disputes and enforce our legal
agreements and policies.
ZGIVE, INC. will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period of time, except
when this data is used to strengthen the security or to improve the
functionality of our Service, or we are legally obligated to retain this
data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province,
country or other governmental jurisdiction where the data protection
laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide
information to us, please note that we transfer the data, including
Personal Data, to United States and process it there.
information represents your agreement to that transfer.
ZGIVE, INC. will take all the steps reasonably necessary to ensure that
and no transfer of your Personal Data will take place to an organization
or a country unless there are adequate controls in place including the
security of your data and other personal information.
Disclosure for Law Enforcement
If ZGIVE, INC. is involved in a merger, acquisition or asset sale, your
Personal Data may be transferred. We will provide notice before your
Personal Data is transferred and becomes subject to a different Privacy
Under certain circumstances, ZGIVE, INC. may be required to disclose
your Personal Data if required to do so by law or in response to valid
requests by public authorities (e.g. a court or a government agency).
ZGIVE, INC. may disclose your Personal Data in the good faith belief
that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of ZGIVE, INC.
To prevent or investigate possible wrongdoing in
connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no
method of transmission over the Internet or method of electronic
storage is 100% secure. While we strive to use commercially acceptable
means to protect your Personal Data, we cannot guarantee its absolute
Our Policy on “Do Not Track” Signals Under the California Online
Protection Act (CALOPPA)
We do not support Do Not Track ("DNT"). Do Not Track is a preference
you can set in your web browser to inform websites that you do not
want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or
Settings page of your web browser.
Your Data Protection Rights Under the General Data Protection
If you are a resident of the European Economic Area (EEA), you have
certain data protection rights. ZGIVE, INC. aims to take reasonable steps
to allow you to correct, amend, delete or limit the use of your Personal
If you wish to be informed about what Personal Data, we hold about
you and if you want it to be removed from our systems, please contact
In certain circumstances, you have the following data protection rights:
The Right to Access, Update or Delete the Information We Have on You: Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The Right to Rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The Right to Object: You have the right to object to our processing of your Personal Data.
The Right of Restriction: You have the right to request that we restrict the processing of your personal information.
The Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The Right to Withdraw Consent: You also have the right to withdraw your consent at any time where ZGIVE, INC. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before
responding to such requests.
You have the right to complain to a Data Protection Authority about
our collection and use of your Personal Data. For more information,
please contact your local data protection authority in the European
Economic Area (EEA).
We may employ third-party companies and individuals to facilitate our
Service ("Service Providers"), provide the Service on our behalf, perform
Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform
these tasks on our behalf and are obligated not to disclose or use it for
any other purpose.
We may use third-party Service Providers to monitor and analyze the
use of our Service such as
Google Analytics, which is a web analytics service offered by Google
that tracks and reports website traffic. Google uses the data collected
to track and monitor the use of our Service. This data is shared with
other Google services. Google may use the collected data to
contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the
Google Privacy & Terms web page:
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
ZGIVE, INC. uses remarketing services to advertise on third-party
websites to you after you visited our Service. We and our third-party
past visits to our Service.
You can opt-out of Google Analytics for Display Advertising and
customize the Google Display Network ads by visiting the Google Ads
Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out
Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your
web browser. Google Analytics Opt-out Browser Add-on provides
visitors with the ability to prevent their data from being collected and
used by Google Analytics.
For more information on the privacy practices of Google, please visit the
Google Privacy & Terms web page:
Twitter remarketing service is provided by Twitter Inc.
You can learn more about the privacy practices and policies of Twitter
You can opt-out from Twitter's interest-based ads by following their
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by
visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads, follow these
instructions from Facebook:
Facebook adheres to the Self-Regulatory Principles for Online
Behavioral Advertising established by the Digital Advertising Alliance.
You can also opt-out from Facebook and other participating companies
through the Digital Advertising Alliance in the USA
http://www.aboutads.info/choices/, the Digital Advertising Alliance of
Canada in Canada http://youradchoices.ca/ or the European Interactive
Digital Advertising Alliance in Europe
http://www.youronlinechoices.eu/, or opt-out using your mobile device
settings.For more information on the privacy practices of Facebook, please visit
Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest's interest-based ads by enabling the
"Do Not Track" functionality of your web browser or by following
You can learn more about the privacy practices and policies of Pinterest
AdRoll remarketing service is provided by Semantic Sugar, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll
Advertising Preferences web page:
For more information on the privacy practices of AdRoll, please visit the
Perfect Audience remarketing service is provided by NowSpots Inc.
You can opt-out of Perfect Audience remarketing by visiting these
pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out
(http://ib.adnxs.com/optout). For more information on the privacy practices of Perfect Audience,
AppNexus remarketing service is provided by AppNexus Inc.
You can opt-out of AppNexus remarketing by visiting the Privacy & the
AppNexus Platform web page: http://www.appnexus.com/platform-
policy#choices. For more information on the privacy practices of AppNexus, please visit
We may provide paid products and/or services within the Service. In
that case, we use third-party services for payment processing (e.g.
We will not store or collect your payment card details. That information
is provided directly to our third-party payment processors whose use of
payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort
of brands like Visa, MasterCard, American Express and Discover. PCI-
DSS requirements help ensure the secure handling of payment
Apple Store In-App Payments
Links to Other Sites
Our Service may contain links to other sites that are not operated by us.
If you click a third- party link, you will be directed to that third-party's
We have no control over and assume no responsibility for the content,
privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from
anyone under the age of 18. If you are a parent or guardian and you are
aware that your Child has provided us with Personal Data, please
contact us. If we become aware that we have collected Personal Data
from children without verification of parental consent, we take steps to
remove that information from our servers.
Mobile Messaging, SMS, MMS Text
You agree to receive messages, SMS, MMS or other text-related
correspondence via your mobile device from ZGIVE or any of its
affiliates or clients. Frequency of messaging will be variable but will not
exceed 60 messages per month. Upon the completion of your
donation, you will receive a ‘thank-you’ text and email message. You will
have the option to opt-out or unsubscribe. If your information was
provided to an organization through any means and you opted in to
receive text messages from them using a software or platform that is
not ZGIVE, and the organization subsequently uses our technology to
send/receive text messages to/from you, the original opt-in to receive
text messages from ZGIVE or the original affiliate or client is in force
and you will have an option to opt-out or unsubscribe. You also agree
that the phone number or short code that was used during the original
opt-in can be changed without forfeiting your opt-in status. Message
and data rates may apply.
We will let you know via email and/or a prominent notice on our
Service, prior to the change becoming effective and update the
posted on this page.