Get Started With ZGIVE™
Tutorials for getting set up and learning the platform
First of all, we want to THANK YOU for joining ZGIVE™. We're really excited to have you in our community!
Below you will find a series of short tutorial videos. The viewing time for all of the videos combined is approximately 35 minutes.
Scroll down to see the onboarding on-demand tutorial videos and FAQs. Once you have watched the videos, return to the main navigation and check out all the resources on the Auction-On-Demand page. And remember, if you have additional questions, please email support@zgive.com.
Thank you for the opportunity to partner with you and your nonprofit!
TRAINING: THE BASICS
STEP 1. Create a Stripe account
Download this easy reference e-guide to get step-by-step directions for creating your Stripe account.
Click image below to download e-guide
STEP 2. Learn How to Get Set Up On Your Portal
The first step is to get set up on your portal. In order to log in, you will need your ZGIVE credentials.
Watch this video to get an overview of your auction portal and learn how to set up your organization's settings.
STEP 3. Learn How To Create An Auction
The next step is to learn how to create an auction. Watch this video to learn how to create new auction events, add auction items, send text messages from your portal, and use digital registration tools for marketing.
This video will also provide an overview of Fund-A-Need and the auction dashboard.
Download this easy reference e-guide to get step-by-step directions for creating your auction. Great to have on your desktop for easy reference.
Download: Create a Digital Auction in 5 Easy Steps
(E-DOC)
TRAINING: ADVANCED
STEP 4. Learn How To Set Up Fund-A-Need
Fund-A-Need is an important component for raising money at your auction event. Watch this video to learn how to program Fund-A-Need on your auction portal.
Your auction dashboard provides a comprehensive overview of your auction event. Watch this short video to get a tour of the dashboard offerings.
STEP 5. Tour the Auction Portal Dashboard
STEP 6. Learn How to Create a Giving Campaign
(PRO+ ELITE)
For PRO+ and ELITE customers, watch this video to learn how to create unlimited digital giving campaigns.
TRAINING: RESOURCES
Learn About The Auction Participant Tutorial Video
This short 1-minute video is designed for your auction participants and will help them successfully participate in your auction event.
A few days prior to your event, send this link to your participants via email or through your auction portal SMS.
Video link: https://vimeo.com/582644872
How to Register for an Auction - For Donors
(Click image to download PDF)
Click the Image Below to Learn How to Source Vacations and Travel Packages for Your Auction.
FAQ's
In an effort to save time and energy, we’ve compiled FAQ's based on the most common questions that we’ve come across. Download the PDF by clicking on the images below.
For questions, please email support@zgive.com.
While most questions will be answered almost immediately, please allow up to 24 hours for a personalized response.
Visit our Client Support page to learn about our client support offerings.